Duration of the process at Emergency-clinical Laboratory. “Leon Cuervo Rubio” General Hospital, Pinar del Rio

Authors

  • Calixto Borrego Carmona Especialista de Primer Grado en Laboratorio Clínico. Hospital Provincial Clínico Quirúrgico "León Cuervo Rubio". Pinar del Río.
  • Vladimir Cordero Cordero Especialista de Segundo Grado en Laboratorio clínico. Especialista de Primer Grado en Bioquímica Clínica. Máster en procederes diagnósticos en Atención Primaria de Salud. Profesor Auxiliar. Hospital Provincial Clínico Quirúrgico León Cuervo Rubio. Pinar del Río.
  • Lorenzo Rodríguez Rodríguez Licenciado en Tecnología de la Salud. Hospital Provincial Clínico Quirúrgico León Cuervo Rubio. Pinar del Río.
  • Ada Gómez Valdés Licenciada en enfermería. Hospital Provincial Clínico Quirúrgico León Cuervo Rubio. Pinar del Río.
  • Yoan Michel Peña Pando Residente de Laboratorio Clínico. Hospital Provincial Clínico Quirúrgico León Cuervo Rubio. Pinar del Río.

Keywords:

Quality of health care, Health care quality indicators, Laboratories/organization & administration.

Abstract

Introduction: clinical laboratory provides qualitative and quantitative data as a method of prevention, diagnosis and prognosis of human being diseases. It implies a set of measures aimed at achieving suitable reliability of lab results.
Objective: to identify the factors having directly influence on the quality of service at the emergency clinical laboratory, “Leon Cuervo Rubio” General Hospital, Pinar del Rio.
Material and method: cross-sectional prospective study where the target group included the whole patients who used the services of the emergency- clinical laboratory and the sample involved 500 patients to whom the process time was determined or the time the specimen lasted in two stages. First stage: 250 patients attended to the emergency laboratory, they were seen by the habitual team-works (4 in total) and were classified into inpatients and outpatients. Second stage: an action plan was applied in view of the results obtained in the first stage and the same outline of work was carried out the same of the previous stage.
Results: process time in the first stage was excessively prolonged, the final report lasted less for outpatients and different behaviors were observed among the team-works that participated.
Conclusions: poor performance of support and message personnel concerning the laboratory with the patient was observed. Proving a different level of priority in the laboratory through the confirmation of the duration of the process, which it is less for outpatients than for inpatients.

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References

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Published

2012-12-17

How to Cite

1.
Borrego Carmona C, Cordero Cordero V, Rodríguez Rodríguez L, Gómez Valdés A, Peña Pando YM. Duration of the process at Emergency-clinical Laboratory. “Leon Cuervo Rubio” General Hospital, Pinar del Rio. Rev Ciencias Médicas [Internet]. 2012 Dec. 17 [cited 2025 Aug. 30];16(6):78-87. Available from: https://revcmpinar.sld.cu/index.php/publicaciones/article/view/999

Issue

Vol. 16 No. 6 (2012)

Section

ORIGINAL ARTICLES

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